Our Strategic Customer Success Managers are directly assigned to a portfolio of customers with the primary objective of ensuring we are working toward your desired business impact and outcomes. The team brings decades of combined industry experience working for and directly with properties, rights holders, agencies and brands.

Our Enablement team guides you through the onboarding process with resources and support for the initial product configuration and on-demand education materials. We work with our customers to identify use cases that are most important and ensure product users are well informed of relevant features and best practices for optimal usage.

Our Insights Analysts are experts in data analysis who will help convey your story of sponsorship in a digestible, report-based format. Based on our portfolio of standard report frameworks, the team utilizes its findings to highlight actionable insights related to your sponsorships but can also tailor report data and formats based on your unique needs.

Our Customer Support team is quick to address any changes in your data such as entities, social media channels, broadcast events, or partnership updates to ensure the MVP platform is up-to-date. The team also provides ongoing support for any technical issues encountered when using the MVP platform.